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Refused login (password problem?) | Wed Sep 03, 2014 06:55 PM | | |
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Jan.K |
Newbie |
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Posts: 4 |
Member Since: Sep 03, 2014 |
Location: Germany |
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Hi, this happened to me just today (03-SEP-2014 19:46:26 CEST), without any recent change of my eBay password and that being pretty much up to date regarding PW reqirements (12 digits, uppercase, lowercase, numbers and special characters):
"Refused login (password problem?)"
Today's item that causes the error: 351154369240
The last item where worked fine: 201153221377
(I've bid there manually as well since the error occured one time before already, I didn't save the auction ID, though).
The eBay user ID+PW is properly saved in myibidder, since I ALWAYS import my auctions from my watchlist or bidding list.
Please investigate - thanks!
Jan
(jan.k at eBay.de)
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| Wed Sep 03, 2014 08:04 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Refused login (password problem?) | Tue Apr 14, 2015 08:38 PM | | |
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muehlhof |
Guest |
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Hello,
I should have won this auction at ebay id 281652508870.
But I did not.
I've got an error-message: Refused login (password problem?)
Please, what is going wrong?
regards
muehlhof
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| Tue Apr 14, 2015 08:49 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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muehlhof,
I checked the logs and it appears eBay is asking for some additional account verification.
They did not provide any reason for it, but this usually happens because of one of the following:
1. Your password is not strong enough (contains some basic dictionary words, names, etc)
2. You have expiring Credit Card on file with eBay which you need to update
3. You made some changes on your eBay account which triggered that. In this case the restriction is usually removed after 24-48 hours or so.
As another alternative, you can just create a brand new eBay account for sniping purposes only.
P.S.: You would not win the snipe anyway because your bid was too low due to eBay's bid increment system.
Last edited on Tue Apr 14, 2015 08:52 PM.
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refused log in | Sun Jan 10, 2016 03:31 AM | | |
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snuffstoomuchagus |
Guest |
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Is the refused log in caused by another individual attempting to log into ebay or myibidder. by using your log in by accident but entering in their password will cause a refused log in??? Is this the reason??
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| Mon Jan 11, 2016 12:25 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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snuffstoomuchagus,
No. Snipes are not affected by that.
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