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Refused login (password problem?) | Thu Nov 28, 2013 04:46 AM | | |
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I get this mesaage "Refused login (password problem?)" on EVERY snipe I place that would normally win. This is something that started a couple of weeks ago, and continues today. The last time I was successful at winning a snipe was on 11/06/2013. I do get quite a few "Current bid is higher than your snipe", but those I understand since my snipe was less than the current bid. What I don't understand is why I get "Refused login (password problem?)" on all of the other snipes. Please help
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| Thu Nov 28, 2013 04:49 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Please always include the item number in question so I could check.
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| Thu Nov 28, 2013 05:02 AM | | |
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Here are 3 items from today (11/27)
- #151172512264
- #151172512299
- #331070365561
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| Thu Nov 28, 2013 06:04 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Seems like eBay is asking for additional account verification.
They did not say the reason for it, but it could be one or more of the following:
1. You have some warnings on your account which you need to resolve.
2. You have expired or soon to be expired Credit Card which you need to update.
3. Your password may be not secure enough (too short, contains dictionary words, your name, etc).
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| Thu Nov 28, 2013 06:02 PM | | |
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None of those reasons are valid. I am a PowerSeller and sell 200+ items a week. There are no warnings on my account, my fees to eBay are automatically paid with a credit card, and there is no issue with the password.
Last edited on Thu Nov 28, 2013 06:02 PM.
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| Thu Nov 28, 2013 06:10 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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I think there are some warnings on your account when you go to My eBay.
The secure password must be at least 8-9 characters long (or longer).
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| Fri Nov 29, 2013 01:44 AM | | |
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There are no warnings on my account, and my password is fine since I use it EVERY day to log into eBay
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| Fri Nov 29, 2013 01:57 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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I saw the warning, but if you think this is okay, then it's your choice. I'm just saying the usual reasons why your account may need additional verification from eBay. It may or may not relate to the issue you are having.
Also, it does not matter how often you login using the same password. eBay is constantly enforcing new rules for security of their users. If your password was secure yesterday, it does not mean it will be secure tomorrow. That's why it's important to keep your password secure and change it from time to time.
Last edited on Fri Nov 29, 2013 01:58 AM.
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| Mon Dec 02, 2013 12:26 AM | | |
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real.cool.stuff |
Guest |
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I changed my eBay password, I changed the credit card on my eBay account, and there are no messages about my eBay account. My bid are snipes are still being rejected. Check item #331077431449.
Thanks
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| Mon Dec 02, 2013 06:07 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Super. It looks much better now, I see a different flow.
It seems like there is a bug on your account on eBay side. It gives error message after the login process.
I did some work-around meanwhile.
If you'll have the same issue again, please let me know so I can check it again. Or you can try to create a brand new account for sniping purposes, since brand new accounts tend not to have such issues.
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refused login | Tue Aug 05, 2014 03:08 AM | | |
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k2000 |
Guest |
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Got same issue yesterday ... (((
(didn't use myibidder for a while and got a try yesterday)
pls check the following items, didn't win any, got "refuse login problem" for each =(
181480435532
181478352525
181478350302
181478346819
181478344028
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| Tue Aug 05, 2014 03:32 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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k2000,
This is not the same issue. You changed your eBay password, but still used your old login information to login to the sniper.
The sniper can't bid without having your current login information.
I see you re-logged in using your updated login information so you are good now.
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Refused login (password problem?) | Tue Aug 05, 2014 05:11 AM | | |
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k2000 |
Guest |
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when I put my bids I entered the new password with Chrome extension
but ok, I see now. Thx
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Same problem | Sun Aug 10, 2014 08:40 PM | | |
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Gooroos |
Guest |
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Had the same problem "Refused login (password problem?)".
Three times already.
Could you please help me to find out the cause?
251607543574
161375521809
161370435380
eBay: Gooroos2
Thank you,
Spasibo.
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| Fri Aug 15, 2014 09:06 AM | | |
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Gooroos |
Guest |
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Same Problem | Mon Aug 25, 2014 06:16 PM | | |
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Sccandy1973 |
Guest |
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#221530701561 yesterday tried four bids would have won three of them but it came back as password refused.
Please help
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| Mon Aug 25, 2014 06:55 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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eBay had an issue when something triggered captcha loop for many accounts.
The issue was already resolved by eBay. Everything is back to normal since yesterday.
I see snipes are coming through with no issues.
I'm sorry for any snipes it affected.
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| Wed Aug 27, 2014 01:48 PM | | |
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Guest |
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This happened to me this morning.
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| Wed Aug 27, 2014 02:18 PM | | |
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Guest |
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| Wed Aug 27, 2014 02:27 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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