Hi there. Just noticed that I can't activate the snipe by putting in a value. The app defaults to the previous screen and does not allow the dollar amount to be entered.

Please let me know the version of the app you are using.
Also, let me know the model/make of your Android device and the version of OS.

Version 2.3.43(386). Samsung galaxy s22 ultra. Running the most recent updates. Android ver13.

Thank you for the info.
You are using the Beta version. Do you have the same issue when you use the regular version?

Apparently, I had the original version on my phone at one point and then deleted it when I encountered some error and this was working fine. I've no idea how to reinstall it. If you can send me link to the original version, I'd try it out and report back.

The easiest is to navigate to Google Play and click "Leave Beta" link which is located somewhere toward the bottom. You may need to scroll a little bit to see it.
Here is the link to Google Play: https://www.myibidder.com/link/android

It seems like the problem is related to launching the phone's keyboard. I left the beta version. Reinstalled from the link you sent, and when I tried to login the first time, the app would not allow my keyboard to launch. Restarted my phone, tried it... And managed to login to the app. When I tried to link my ebay account, the keyboard failed to launch again. I guess the issue I faced when I first posted here was being unable to add a bid amount which was also from the keyboard failing to launch.

Just to get it clear:
The non-Beta version has the issue with your keyboard on the Login screen, and the Beta app has a different keyboard issue on the Snipe screen.
Is that what you see?

Also, are you using any custom keyboard on your device?

I am using the Microsoft Swyft keyboard, but when this first appeared (on my beta version), I changed to the Samsung keyboard and it still failed.

I'm running the non beta version at the moment and still having issues. I can't even link my account to test out the solution. It seems to be related to the keyboard.

Can you try the standard Samsung keyboard on the non-Beta to confirm if that will be the same?

Just tried it. Still not launching even with the Samsung keyboard.

Got it. Thanks a lot for the provided information.
I got a similar Samsung device (slightly older) and was able to replicate the same issue based on your description.
It seems like the new Android OS had some changes implemented which caused the issue. I just created a fix for it and pushed to Google Play for a review.
Normally, the review process is done within 12 hours or so. The new Beta version is 2.3.44 when reviewed.

When available, please check and let me know how it works for you.
If you need to manage your snipes until than, you can do it using the Web interface at https://www.myibidder.com/

Just got a notification from Google that they approved the update. Please check when you have a moment.

Thanks. Sorry for this next question but I left the beta version to test the old version. How do I get the latest beta update? Do I need to get the beta version again or can I just update through the playstore?

You will need to get to the Beta again for this.
This release was not pushed into normal channel due to testing.

https://www.myibidder.com/link/android-beta

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Last edited on Fri Mar 24, 2023 02:31 AM.

Got it. I have two different Google accounts and confused myself with installing this app. I'll try your link again. Just signed up for beta again.

So far so good. Seems to have logged in me in and I've setup a snipe. Fingers crossed. Thanks for updating!

Nice. I'll let it run for a few more tests to make sure it works for other before pushing into normal channel.
Thanks a lot for reporting and your feedback on this.

Just realized I had forgotten to post an update. The update worked, and the snipe was placed just fine. Haven't really seen any other issues so far.

Very good. I pushed it to the normal channel as version 2.2.58.