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Error - Could not find active items. | Sat Mar 03, 2018 05:45 PM | | |
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matamian |
Newbie |
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Posts: 4 |
Member Since: Mar 03, 2018 |
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Hello, I've been a Myibidder user for a few years now but this is the first time I've ran into this issue. I can manually link items from my watch list by typing in the item number but the "could not find active items" error if I try to import my watch list. I noticed the problem last night and tried logging in and out to fix the issue.
I was also experiencing issues view my watch list on the ebay mobile app but I remedied that by updating my ebay app to the latest version. I thought that may fix my issue in myibidder but it didn't.
My ebay username is matamian and I'm using the android version of the app.
Thanks!
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| Sun Mar 04, 2018 12:36 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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eBay reported no items in your Watch List.
Can you please provide a screenshot where you login to eBay website and open your Watch List?
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| Sun Mar 04, 2018 12:36 PM | | |
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matamian |
Newbie |
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Posts: 4 |
Member Since: Mar 03, 2018 |
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| Mon Mar 05, 2018 05:07 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Looks like a bug on eBay's side when fetching a Watch List.
That screenshot does not show your username and item numbers.
Can you please do it from a PC using your browser so you can see all that info?
Also, how many items do you have total in your list?
Last edited on Mon Mar 05, 2018 05:07 AM.
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| Mon Mar 05, 2018 02:32 PM | | |
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matamian |
Newbie |
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Posts: 4 |
Member Since: Mar 03, 2018 |
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Ok I'll get a screenshot from my desktop for you. I'll be able to do it tonight when I get home.
Currently I only have about 35 watched items and 11 ended watched items. I normally have more but I've been just adding by item number since I ran into this issue.
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| Sat Mar 10, 2018 06:13 PM | | |
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matamian |
Newbie |
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Posts: 4 |
Member Since: Mar 03, 2018 |
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Been a bit busy. Got the shot of it on my PC.
https://ibb.co/gzZd7n
The picture attach feature said the file was too large so I just used an image hosting site.
Last edited on Sat Mar 10, 2018 06:14 PM.
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| Sun Mar 11, 2018 01:23 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Thank you for the screenshot.
eBay have an issue where some users can't access their watch list.
It does not affect the actual sniping and other functionality.
I already contacted eBay about it. Hopefully, that will be resolved soon.
Meanwhile, please add items manually. Sorry for inconveniences.
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