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eBay linked, snipes and active items list not working | Tue Sep 26, 2017 09:38 PM | | |
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rgadsdon |
Newbie |
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Posts: 4 |
Member Since: Sep 26, 2017 |
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I had already linked Myibidder to my eBay account, and confirmed this with the 'Third-party Authorizations' account settings.
(Azoteca Software LLC ........ - Myibidder.com)
Snipes (via the Windows app) have stopped working, since the 25th, and I am getting the 'You don't have active items in Watching List' error. I have tried unlinking and relinking, and re-installing the app, but no change. The network test diagnostic completes OK..
My eBay ID is rg_wellington.
Thank you.
Robert Gadsdon.
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| Tue Sep 26, 2017 09:40 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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| Tue Sep 26, 2017 10:49 PM | | |
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rgadsdon |
Newbie |
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Posts: 4 |
Member Since: Sep 26, 2017 |
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I should only have _one_ Myibidder account, with user rgadsdon..
I checked using the mybidder.../ebay link, and got:
My eBay account
Ebay Username: rg_wellington
Status: Active
Expiration: 539 days
Link eBay account: Sign-in
Unlink eBay: Revoke
I would have thought is was not possible to get two accounts with the same user name??
If that is the case, can you please delete them both, and I will re-create a new one..
Thanks.
Robert Gadsdon.
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| Tue Sep 26, 2017 11:09 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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The usernames are not the same, one is rgadsdon and another one is rg_wellington.
If you use rgadsdon to login to the sniper, then this is the account you should use. I see it's properly linked as of now.
Is that the one you use to login and get your Watch list from the app?
If not sure, please provide a screenshot.
I could remove rg_wellington, but I see you have some items under this account. You will lose those too. Please confirm.
Last edited on Tue Sep 26, 2017 11:10 PM.
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| Tue Sep 26, 2017 11:21 PM | | |
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rgadsdon |
Newbie |
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Posts: 4 |
Member Since: Sep 26, 2017 |
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Yes, please go ahead and remove the 'rg_wellington' Myibidder user/account.. I have been using the rgadsdon account. I did just now 'link' this one using the web UI, and it showed all the watched items OK..
Thanks for your help, and my apologies for the confusion..
Best regards,
Robert Gadsdon.
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| Tue Sep 26, 2017 11:57 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Done. Please relogin to the sniper as rgadsdon to make sure.
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| Wed Sep 27, 2017 12:06 AM | | |
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rgadsdon |
Newbie |
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Posts: 4 |
Member Since: Sep 26, 2017 |
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| Wed Sep 27, 2017 12:28 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Yes, these are just the labels. Please always use your sniper's username/password when you login to the sniper.
The labels will be updated in the next app release.
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