Hello. Myibidder had been working fine for months, and suddenly today my password won't work. I tried resetting the password but it tells me the ID and email don't match. Is something happening that will be fixed automatically, or will I have to take some steps? Thanks.

There is no such message as "id and email don't match". They don't need to match in the sniper.
Please check the actual message or provide your username if you want me to check.

Hello
I cannot login to myibidder anymore. I get the following message: "Wrong UserID or Password".
What should I do?

Please reset your sniper's password: https://www.myibidder.com/login/reset

If not successful, please provide your username by contacting support directly.

I have the same problem, can't login!

I have multiple Ids at ebay.When I try to login with my Id lps-4all I am getting the message Password or Connection Error? I am a registered user with user id fdc4all

Up until recently, no problems
BUT NOW
Can't login to Myibidder from eBay, get message "Wrong Myibidder Username or Password"
Can't login to Myibidder.com web site, get message "Wrong Myibidder Username or Password"
Tried to reset alleged "forgotten" password, no email received, so far
No Myibidder authorisation in My eBay Account -> Site Preferences -> Third Party authorisations
Any ideas ? apart from finding another eBay sniper app ?

Please follow up on the message I just posted above.

If you forgot your password, please reset your sniper's password: https://www.myibidder.com/login/reset

If not successful, please provide your username by contacting support directly.

Sashka wrote:
Please follow up on the message I just posted above.

I did that.

Sashka wrote:
If you forgot your password, please reset your sniper's password: https://www.myibidder.com/login/reset

Did that, but haven't received the email to reset password. (Checked junk folder)

Sashka wrote:
If not successful, please provide your username by contacting support directly.

Have done that

feral_pigeon wrote:

Sashka wrote:
Please follow up on the message I just posted above.

I did that.

Good. What was the ticket number and what was the response?

Issue #32144
Asked for username (response sent)

I responded to that ticket already. You did not set your email for your account, that's why you did not get the reset link.
Please check the response. If you have more questions, please feel free to ask.

---

Last edited on Fri Sep 15, 2017 10:21 PM.

Hi,

Ive using this for a long time, but now it says wrong password.

Now I see I have to create an Ibidder account but when I try to sign in it says that the user is already registered.

I click forgot password and write my ebay username (which says that is already registered and I imagine that is the same as myibidder username but I havent linked any mail to it here)

What do I need to do in order to get it working?

Username unlock-mobile

Thanks.

Please contact support directly with your username.

Sashka wrote:
There is no such message as "id and email don't match". They don't need to match in the sniper.
Please check the actual message or provide your username if you want me to check.

I beg to differ, Sashka. I have a screenshot of the "User ID and email did not match" error, but I don't know how to upload it here. This is obviously not an isolated incident looking at this thread again, as many people are experiencing it.

I took your advice and contacted support directly with my issue and username. Hopefully you can fix it.

Thank you.

Same thing happening to me as well
username diane.08.07

i try to reset my password and no email received , seems something wrong going on with your servers ??

After contacting support directly they seemed to have fixed the issue. Thanks Sashka!

Guest wrote:
I have a screenshot of the "User ID and email did not match" error, but I don't know how to upload it here

You have to register on the forum to be able to upload the image.
If you don't want to register, you can upload on some free image hosting and provide a link here.

cypriotxx,
Please contact support directly with your username.

Glad to see it's not just something that happened to me. Seems like something had certainly changed about the login requirements. I have not used Myibidder is quite some time, but today was going to...but cannot login. Get error "Wrong Myibidder Username or Password". I have NOT forgotten my username or password. I use a password management service.

Also, clicked the reset password link, entered my email address, but no email has arrived as of yet.

Guest,
Please follow my suggestion above.