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New Problem?? | Mon Oct 17, 2016 04:01 PM | | |
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I sniped an auction at 10am CDT (US) this morning (10/17), the bid went through without the verification code error (Yaay!), but I got outbid ("You've been outsniped" is what the Myibidder e-mail stated, that's a new one - Boo!).
15 minutes later I get an e-mail from Ebay titled "Unauthorized use of your account -- action required". They reset my password and "Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account.", which means had I won that auction from 15 minutes before, they would likely have cancelled my bid and I would have lost out on the item.
The reason this smells like another Myibidder issue is that the exact same thing happened a few days ago (might have been 3-4, haven't reset my Ebay password yet so can't get in to check messages for the exact date), I got the same e-mail from Ebay and now that I think of it, I believe it was shortly after a bid I made though Myibidder - one that I'm pretty sure went through as the only snipes that errored out were my typical 5-second ones.
It seems like too much of a coincidence for this to occur twice within a matter of days, and during an apparent period of security issues with Ebay & Myibidder. It certainly bears watching - I'd say it's just as bad or worse to lose an auction after it's over and you won, only to have Ebay snatch the item away due to an attempted account security breach - perhaps caused by logging into Myibidder and executing a snipe??
Has this happened to anyone else lately?
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| Mon Oct 17, 2016 04:33 PM | | |
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Exactly the same thing happened to me twice in the past week. Never had any problems with ebay or myibidder before.
First time couldn't even reset password and was locked out of my account. Had to call customer support.
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Re: New Problem?? | Mon Oct 17, 2016 04:41 PM | | |
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I just got back in to my Ebay account and the first "unauthorized use of your account" e-mail from Ebay arrived at 5:12am Thursday Oct. 13 - this was in the midst of the Ebay verification code errors. My most recent snipe prior to that using Myibidder was over a day before, on a reserve auction where my snipe was the high bid (no verification error), but the reserve was not met. So that was one of my few snipe bids that went through, but I didn't get the Ebay "unauthorized" e-mail for over 24 hours.
During last week's verification code issues, I recall having to log in to the small Myibidder snipe window much more often than ever before - even when I didn't log out or clear my browser cache. That seemed unusual to me as well.
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Re: New Problem?? | Mon Oct 17, 2016 04:47 PM | | |
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Glad (and sorry) to hear someone else got similarly locked out of their Ebay account - perhaps this is another Myibidder/Ebay security issue, maybe a by-product of fixing the verification code issue?
Hopefully others who have experienced this recently will chime in...
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| Mon Oct 17, 2016 08:56 PM | | |
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+1
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| Tue Oct 18, 2016 12:21 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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That's not an Myibidder issue. The sniper can't use your IP, and it seems like eBay triggered some accounts because of this.
I got some reports that users changed their passwords a few times and they got it clear after that.
If you want, you can try to call eBay and ask them to allow your account to use another IP addresses without being blocked. Not sure if they can do something about it though.
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| Tue Oct 18, 2016 08:38 AM | | |
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| Wed Oct 19, 2016 02:55 AM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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Sometime you just need to wait at least 24 hours before login to the sniper.
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| Sun Oct 30, 2016 05:28 PM | | |
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Today was the 4th time it happened to me over the past couple of weeks. I understand that to some degree the fault is on crappy ebay code, but this is super annoying, as I am now reduced to using disposable passwords and writing them down on paper.
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| Mon Oct 31, 2016 04:01 PM | | |
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Sashka |
Support |
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Posts: 3794 |
Member Since: Feb 13, 2008 |
Location: www.myibidder.com |
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If it still never worked for you since than, please try to create a brand new eBay account for sniping purposes.
The issue could be account-specific for you.
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