Myibidder.com Forums
Myibidder.com|Forums|Register|Donate
User Id
Password
Forums logins require a separate registration.
No login yet? Register here
Forums IndexNew TopicReply
 
General Support for Myibidder service
General Myibidder support
winning bid not correct. Thu Sep 04, 2014 11:37 PM Quote
totalnet
Guest
Avatar

I notice that the last couple of days, the final winning bid prices are not correct on my sniping list. Now I do understand that only update the current bid price once in while. But now it's not updating current/winning price even after the bidding has ended. This has let to that Myibidder.com is telling me that I won couple of these auctions, when in fact I had been outsnipe by another buyers. This is not related the login issue over the labor day weekend. Because that had stop on Tuesday, but this new issue came up on Tuesday. Anyway, 90% of my bidding list shows the current price from when I first setup my snipes. Again it never update that price even after the auction has ended.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Fri Sep 05, 2014 03:13 AM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

If this happened on Sep 3rd, then this is related to the recent eBay technical issue. It was resolved quickly, but several items did not report correct information due to this.
I can adjust them manually on your account if you wish, no problems here. Although it will not affect anything.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
winning bid not correct. Fri Sep 05, 2014 06:16 PM Quote
totalnet
Guest
Avatar

It's still happening as of now. Not only that most of the ended auctions don't show the correct final bid prices, it no longer shows the shipping cost for all of them.

This issue does not really effect me in winning or losing any auctions, just it's now giving me incorrect results. I now just double check my "winning" auctions and delete the ones that I didn't actually won. I also didn't even notice that it wasn't showing the shipping cost until today. I went back and checked, the last time it shown any shipping cost was on Aug 31st. From Sep 1st and on, no shipping cost listed.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Fri Sep 05, 2014 06:27 PM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

Shipping cost is not reliable enough, so please always check the actual shipping cost on eBay directly.

As far as other items, please always include the item number so I could check.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
winning bid not correct. Mon Sep 08, 2014 07:03 PM Quote
totalnet
Guest
Avatar

Don't really care it's not showing the shipping cost, as either Ebay will automatically add it for me or I will request combine shipping on multiple winning bids.

Anyway, look at my "won" auction (http://www.ebay.com/itm/331311171064). It said I won this auction with a $1.99 bid, but the winning was someone else at $2.01. I just "won" another auction with a $35 bid. http://www.ebay.com/itm/331311265388

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Sep 08, 2014 07:28 PM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

totalnet,
Sometimes the final bid information is not accessible, so the sniper assumed you won it because your bid was accepted and was higher than others.
I just adjusted your snipes accordingly.
Sorry for confusion.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
 Mon Sep 08, 2014 07:48 PM Quote
Sashka
Support
Avatar
Posts: 3794
Member Since: Feb 13, 2008
Location: www.myibidder.com

Follow up:
Just checked it deeper and found out the issue was actually on my side. Sometimes snipes could not access the final price.
I adjusted the settings accordingly so it works fine now.
Thank you for letting me know.

Rate: - Rate: Reset Rate: +  Reply Top Last Message
Forums IndexNew TopicReply
 
All times are GMT . The time is 04:37pm.
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2007, Jelsoft Enterprises Ltd.