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Firefox add-on not displaying snipe amount on item description page Mon Aug 31, 2009 12:39 PM Quote
piratetim
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Am using Firefox 3.5.2 add-on - currently its not displaying snipe ammount on ebay item description page , initally (2 days ago) it was.
Whem I hit "snipe it" icon and log in snipe displays correct ammount and is ticked as activated.
Any reason why its changed ?

Thanks

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 Mon Aug 31, 2009 12:56 PM Quote
piratetim
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Am using FF extension 1.1.2 and all boxes are ticked under 'Options'.

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 Mon Aug 31, 2009 02:44 PM Quote
Sashka
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Welcome to our forums.

You have to be logged in into Myibay in order to see your current bid.
If you clicked "snipe it" and the logged in for the first time in this session, then you have to refresh your item's page to see your current bid.

It was always like that -- it can not show your current bid if you are not logged in.

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 Mon Aug 31, 2009 03:04 PM Quote
piratetim
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Thanks for the fast response.
Still have the problem - am logged in to the myibay browser page & it shows my snipe as does the popup window if I click on the snipe icon from the ebay page BUT does not display snipe ammount on ebay item description page itself.
Have uninstalled & reinstalled the add-on - and a compatability update was added but no joy.Refreshed ebay page and logged out of ebay and back in but to no avail ??

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 Mon Aug 31, 2009 04:36 PM Quote
Sashka
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Can you please give me a link of the page where you can't see it? Something probably changed there.
Screenshot would be nice too.

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 Mon Aug 31, 2009 04:51 PM Quote
piratetim
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You won't believe this but when I went directly to the page via ebay search (to send you the link) without being logged into either ebay or myibay it has my current snipe ammount listed !!

Heres the link
http://cgi.ebay.co.uk/PC-HP-Compaq-D530-Pentium-4-2-4GHz-1-0GB-RAM-CD-ROM-GWO_W0QQitemZ110427547362QQcmdZViewItemQQptZUK_Computing_DesktopPCs?hash=item19b5fea6e2&_trksid=p3286.c0.m14

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 Mon Aug 31, 2009 04:58 PM Quote
piratetim
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But when I log into ebay and myibay its not there ?

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 Mon Aug 31, 2009 05:12 PM Quote
piratetim
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Now having logged out of ebay & myibay and repeated the search (to try to replicate) its no longer there ??

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 Mon Aug 31, 2009 05:23 PM Quote
piratetim
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OK have partly figured it out - when logged into myibay on one tab and go to page in ebay via general search without being logged in - ebay page dispays my snipe.
Once I log into ebay and revisit the page the snipe ammount has disapppeared.

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 Mon Aug 31, 2009 05:27 PM Quote
Sashka
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If you see this information, that means that you are logged into myibay.
The add-on can't show you this information as it does not know you (you are not logged in).

What do you mean by "revisit"? Do you restart your browser? If you do, then you have to login into Myibay again for this session.
Your Myibay login stays for the session only (until your browser is restarted). You can open it in another tab and login or login using "Snipe it" window, it's the same.

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 Mon Aug 31, 2009 05:52 PM Quote
piratetim
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Apologies the 4th last post with the link was confusing - obviously I was logged in myibay witout realising it , although I had closed the page.
What I mean is - am using tabbed browsing in 1 FireFox session.
Tab 1 log into myibay and stay logged in - all looks good.
Open Tab 2 do a general search in ebay without logging into ebay and the item description page shows my snipe ammount direcly below current price. So far so good.
Now from Tab 2 or even using a new tab, Tab 3 - I log into ebay, go to the item description page BUT now it doesnt display my snipe bid below the current price. I can see it in the popup window if I click on the icon but not on the page itself.
Hope that makes sense ?

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 Mon Aug 31, 2009 06:03 PM Quote
Sashka
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Yes, it make sense. I need that page so I can take a look.
You can send me a screenshot. If that won't be enough, then I'll need the whole page (File - Save page as).
The layout seems to be different when you are logged in into eBay.

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 Mon Aug 31, 2009 06:18 PM Quote
piratetim
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Relevant ?? portion attached - this is with me logged into both myibay and ebay

Download PC HP Compaq D530 Pentium 4 2.4GHz 1.0GB RAM CD-ROM GWO on eBay (end time 31-Aug-09 21-00-00 BST)_1251742529441.png
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 Mon Aug 31, 2009 06:24 PM Quote
piratetim
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This is with me logged into myibay but not into ebay

Download Loggedout.png
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 Mon Aug 31, 2009 06:59 PM Quote
Sashka
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Got it. I see the problem and will be making an update for the add-on.
I'll let you know if I need any more information.
Thank you.

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 Mon Aug 31, 2009 10:23 PM Quote
Sashka
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There is a newer add-on version 1.1.3 with this update.
You can download it from the same link:
https://addons.mozilla.org/en-US/firefox/addon/5571/

It's under Review by Mozilla team right now, but you can get it without waiting when you click on "View Older Versions" at the bottom of the page.

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 Mon Aug 31, 2009 10:34 PM Quote
piratetim
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Thanks - used the earlier version today & it worked fine.

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